





Frequently Asked Questions
What sizes do you offer?
We offer sizes XS through XXL across most of our apparel. Each product page includes a detailed size guide to help you find your perfect fit. If you're between sizes, we recommend sizing up for a relaxed fit.
How long does shipping take?
Standard shipping takes 5 to 7 business days. Express shipping takes 2 to 3 business days. All orders are processed within 1 to 2 business days and you'll receive a tracking number as soon as your order ships.
Do you offer free shipping?
Yes! We offer complimentary standard shipping on all orders over $100. For orders under $100 a flat shipping fee applies at checkout.
What is your return policy?
We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed and in their original condition with tags attached. To start a return simply contact us at support@ifipromise.com and we'll take care of you.
How do I track my order?
Once your order ships you'll receive a confirmation email with your tracking number. You can use this to track your order directly on our website or through the carrier's tracking page.
Can I change or cancel my order?
We process orders quickly so changes or cancellations must be requested within 12 hours of placing your order. Contact us immediately at support@ifipromise.com and we'll do our best to help.
What They're Saying
Ashley M. — Los Angeles, CAThis hoodie is the softest thing I've ever worn — runs true to size too!
Jordan T. — New York, NYThe bag is even more beautiful in person. Sturdy, spacious and gets compliments everywhere I go.
Brittany K. — Atlanta, GAOrdered the fitness set and I'm obsessed. The quality is unreal for the price.


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